Returns & Exchanges Policy
At Royaltys Flame, we want you to love your purchase! Please read our return guidelines carefully:
Eligibility for Returns
- All items must be in their original condition – unworn, unwashed, and free from stains, odors, or damage.
- Items must be returned in the original packaging, including tags, boxes, or protective covers.
- Returns that do not meet these requirements will not be accepted.
Non-Returnable Items
- For hygiene and safety reasons, certain items (such as accessories, swimwear, or intimate apparel) are final saleand cannot be returned.
- Clearance or discounted items are also non-returnable.
Return Window
- Requests for returns must be made within 3 days of delivery.
- After this period, we are unable to accept any returns or exchanges.
Exchanges
- Exchanges are only accepted for the same item in a different size or color (if available).
- If the requested item is unavailable, a store credit may be issued at our discretion.
Return Shipping
- Customers are responsible for all return shipping costs.
- We recommend using a trackable shipping service as we are not responsible for lost or delayed return packages.
Please contact us at [email protected] before sending back any item so we can provide you with return instructions.